{"id":21,"date":"2026-04-22T08:41:19","date_gmt":"2026-04-22T08:41:19","guid":{"rendered":"https:\/\/fleurendoua.com\/?page_id=21"},"modified":"2026-05-31T16:26:56","modified_gmt":"2026-05-31T16:26:56","slug":"achievements","status":"publish","type":"page","link":"https:\/\/fleurendoua.com\/index.php\/achievements\/","title":{"rendered":"Achievements"},"content":{"rendered":"\t\t
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Portfolio<\/b><\/h1>\t\t\t\t<\/div>\n\t\t\t\t
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Georges,the conversational assistant (FR)<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Sector: Mail \/ Postage<\/span><\/p>

Company: Groupe La Poste (France)<\/span><\/p>

GEORGES is a hybrid conversational service that reconciles the best of technological innovation with proximity and trust in La Poste advisors to ensure the quality of service provided to the customer. The objective was to propose a multi-channel conversational service for a simplified customer experience as we enrich offers.\u00a0<\/span>\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Y.O.D.A : Your own Digital Assistant(FR\/EN)<\/h3><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Sector: Banking \/ Financial Services<\/span><\/p>

Company: Soci\u00e9t\u00e9 G\u00e9n\u00e9rale (France)<\/p>

\u200b<\/span>YODA ( Your Own Digital Assistant) is a chatbot based on the transversal knowledge which has value\u00a0 for all the Societe Generale collaborators<\/p>

\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Beety(voicebot & chatbot)_(FR).<\/h2><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Sector: Telco<\/span><\/p>

Scope: Technical assistance<\/span><\/p>

Company: Bouygues Telecom\u00a0<\/span><\/p>

\u200b<\/span>ATM (Assistance Technique et Mobile) is a complex environment which aim is to provide the customer with a first-level response, particularly to network problems. \u00a0<\/span><\/p>

\u200b<\/span><\/p>

By text (via the chatbot) or by voice from the voicebot connected to the customer number 1064, the customer is accompanied to identify the concern and provide a response and resolution solution, capitalizing on the solutions available to date.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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The Unified Marketing Plateform<\/h3><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Sector: Real Estate \/ Tech<\/span><\/p>

\u200b<\/span><\/span>Company: AVIV GROUP\u00a0<\/span><\/p>

One of the world\u2019s largest privately owned real estate tech companies owning some of Europe\u2019s best known digital real estate marketplaces and brands:
\ud83c\uddeb\ud83c\uddf7 Meilleurs Agents <\/span>\ud83c\uddeb\ud83c\uddf7 Groupe SeLoger <\/span>\ud83c\udde7\ud83c\uddea Immoweb <\/span>\ud83c\udde9\ud83c\uddea Immowelt <\/span>\ud83c\udde9\ud83c\uddea Immonet <\/span>\ud83c\udde7\ud83c\uddea Immoweb <\/span>\ud83c\udde9\ud83c\uddea Immowelt <\/span>\ud83c\udde9\ud83c\uddea Immonet<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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The Customer support chatbot<\/h3>

@vestiaire<\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Sector: E-commerce \/ Luxury\/ Fashion Tech<\/span><\/p>

\u200b<\/span>Company: Vestiaire Collective\u00a0<\/span><\/p>

\u200b<\/span>One of the world\u2019s leading online marketplaces for pre-owned luxury fashion, enabling customers to buy and sell authenticated designer items across the globe.<\/p>

\u200b<\/span>\ud83c\udf0d Global marketplace (Europe, UK, US and beyond)<\/p><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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FAQ-based chatbot with Zendesk for customer service<\/h3><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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ector: Travel Tech \/ Hospitality<\/span>\u200b<\/span><\/p>

Company: Dayuse<\/span><\/p>

A leading travel tech marketplace enabling customers to book daytime hotel stays (without overnight stays), offering flexible access to premium hotels for a few hours.<\/p>

\ud83c\udf0d Global platform operating across +25 countries<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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PHONE<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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+33667368654<\/h6>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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EMAIL<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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allua.ndoua@sciencespo.fr<\/a><\/div><\/div><\/div>
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FOLLOW ME<\/h4>\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\tLinkedin<\/span>\n\t\t\t\t\t\t<\/path><\/svg>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Portfolio Georges,the conversational assistant (FR) Sector: Mail \/ Postage Company: Groupe La Poste (France) GEORGES is a hybrid conversational service that reconciles the best of technological innovation with proximity and trust in La Poste advisors to ensure the quality of service provided to the customer. The objective was to propose a multi-channel conversational service for a simplified customer experience as we enrich offers.\u00a0\u00a0 Y.O.D.A : Your own Digital Assistant(FR\/EN) Sector: Banking \/ Financial Services Company: Soci\u00e9t\u00e9 G\u00e9n\u00e9rale (France) \u200bYODA ( Your Own Digital Assistant) is a chatbot based on the transversal knowledge which has value\u00a0 for all the Societe Generale collaborators \u00a0 \u00a0 Beety(voicebot & chatbot)_(FR). Sector: Telco Scope: Technical assistance Company: Bouygues Telecom\u00a0 \u200bATM (Assistance Technique et Mobile) is a complex environment which aim is to provide the customer with a first-level response, particularly to network problems. \u00a0 \u200b By text (via the chatbot) or by voice from the voicebot connected to the customer number 1064, the customer is accompanied to identify the concern and provide a response and resolution solution, capitalizing on the solutions available to date. The Unified Marketing Plateform Sector: Real Estate \/ Tech \u200bCompany: AVIV GROUP\u00a0 One of the world\u2019s largest privately owned real estate tech companies owning some of Europe\u2019s best known digital real estate marketplaces and brands:\ud83c\uddeb\ud83c\uddf7 Meilleurs Agents \ud83c\uddeb\ud83c\uddf7 Groupe SeLoger \ud83c\udde7\ud83c\uddea Immoweb \ud83c\udde9\ud83c\uddea Immowelt \ud83c\udde9\ud83c\uddea Immonet \ud83c\udde7\ud83c\uddea Immoweb \ud83c\udde9\ud83c\uddea Immowelt \ud83c\udde9\ud83c\uddea Immonet The Customer support chatbot @vestiaire Sector: E-commerce \/ Luxury\/ Fashion Tech \u200bCompany: Vestiaire Collective\u00a0 \u200bOne of the world\u2019s leading online marketplaces for pre-owned luxury fashion, enabling customers to buy and sell authenticated designer items across the globe. \u200b\ud83c\udf0d Global marketplace (Europe, UK, US and beyond) FAQ-based chatbot with Zendesk for customer service ector: Travel Tech \/ Hospitality\u200b Company: Dayuse A leading travel tech marketplace enabling customers to book daytime hotel stays (without overnight stays), offering flexible access to premium hotels for a few hours. \ud83c\udf0d Global platform operating across +25 countries PHONE +33667368654 EMAIL allua.ndoua@sciencespo.fr\u00a0 FOLLOW ME Linkedin<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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The objective was to propose a multi-channel conversational service for a simplified customer experience as we enrich offers.\u00a0\u00a0 Y.O.D.A : Your own Digital Assistant(FR\/EN) Sector: Banking \/ Financial Services Company: Soci\u00e9t\u00e9 G\u00e9n\u00e9rale (France) \u200bYODA ( Your Own Digital Assistant) is a chatbot based on the transversal knowledge which has value\u00a0 for all the Societe Generale collaborators \u00a0 \u00a0 Beety(voicebot & chatbot)_(FR). Sector: Telco Scope: Technical assistance Company: Bouygues Telecom\u00a0 \u200bATM (Assistance Technique et Mobile) is a complex environment which aim is to provide the customer with a first-level response, particularly to network problems. \u00a0 \u200b By text (via the chatbot) or by voice from the voicebot connected to the customer number 1064, the customer is accompanied to identify the concern and provide a response and resolution solution, capitalizing on the solutions available to date. The Unified Marketing Plateform Sector: Real Estate \/ Tech \u200bCompany: AVIV GROUP\u00a0 One of the world\u2019s largest privately owned real estate tech companies owning some of Europe\u2019s best known digital real estate marketplaces and brands:\ud83c\uddeb\ud83c\uddf7 Meilleurs Agents \ud83c\uddeb\ud83c\uddf7 Groupe SeLoger \ud83c\udde7\ud83c\uddea Immoweb \ud83c\udde9\ud83c\uddea Immowelt \ud83c\udde9\ud83c\uddea Immonet \ud83c\udde7\ud83c\uddea Immoweb \ud83c\udde9\ud83c\uddea Immowelt \ud83c\udde9\ud83c\uddea Immonet The Customer support chatbot @vestiaire Sector: E-commerce \/ Luxury\/ Fashion Tech \u200bCompany: Vestiaire Collective\u00a0 \u200bOne of the world\u2019s leading online marketplaces for pre-owned luxury fashion, enabling customers to buy and sell authenticated designer items across the globe. \u200b\ud83c\udf0d Global marketplace (Europe, UK, US and beyond) FAQ-based chatbot with Zendesk for customer service ector: Travel Tech \/ Hospitality\u200b Company: Dayuse A leading travel tech marketplace enabling customers to book daytime hotel stays (without overnight stays), offering flexible access to premium hotels for a few hours. \ud83c\udf0d Global platform operating across +25 countries PHONE +33667368654 EMAIL allua.ndoua@sciencespo.fr\u00a0 FOLLOW ME Linkedin\" \/>\n<meta property=\"og:url\" content=\"https:\/\/fleurendoua.com\/index.php\/achievements\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-31T16:26:56+00:00\" \/>\n<meta property=\"og:image\" content=\"http:\/\/fleurendoua.com\/wp-content\/uploads\/2026\/04\/Image11.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/fleurendoua.com\\\/index.php\\\/achievements\\\/\",\"url\":\"https:\\\/\\\/fleurendoua.com\\\/index.php\\\/achievements\\\/\",\"name\":\"Achievements -\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/fleurendoua.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/fleurendoua.com\\\/index.php\\\/achievements\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/fleurendoua.com\\\/index.php\\\/achievements\\\/#primaryimage\"},\"thumbnailUrl\":\"http:\\\/\\\/fleurendoua.com\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/Image11.png\",\"datePublished\":\"2026-04-22T08:41:19+00:00\",\"dateModified\":\"2026-05-31T16:26:56+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/fleurendoua.com\\\/index.php\\\/achievements\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/fleurendoua.com\\\/index.php\\\/achievements\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/fleurendoua.com\\\/index.php\\\/achievements\\\/#primaryimage\",\"url\":\"https:\\\/\\\/fleurendoua.com\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/Image11.png\",\"contentUrl\":\"https:\\\/\\\/fleurendoua.com\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/Image11.png\",\"width\":318,\"height\":214},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/fleurendoua.com\\\/index.php\\\/achievements\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"http:\\\/\\\/fleurendoua.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Achievements\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/fleurendoua.com\\\/#website\",\"url\":\"https:\\\/\\\/fleurendoua.com\\\/\",\"name\":\"\",\"description\":\"Project \\\/ Product Manager & Conversation Designer\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/fleurendoua.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Achievements -","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/fleurendoua.com\/index.php\/achievements\/","og_locale":"fr_FR","og_type":"article","og_title":"Achievements -","og_description":"Portfolio Georges,the conversational assistant (FR) Sector: Mail \/ Postage Company: Groupe La Poste (France) GEORGES is a hybrid conversational service that reconciles the best of technological innovation with proximity and trust in La Poste advisors to ensure the quality of service provided to the customer. 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