{"id":36,"date":"2026-04-22T08:57:27","date_gmt":"2026-04-22T08:57:27","guid":{"rendered":"https:\/\/fleurendoua.com\/?page_id=36"},"modified":"2026-04-23T11:50:15","modified_gmt":"2026-04-23T11:50:15","slug":"yoda","status":"publish","type":"page","link":"https:\/\/fleurendoua.com\/index.php\/yoda\/","title":{"rendered":"YODA : Banking Digital Assistant"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"36\" class=\"elementor elementor-36\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c7578c7 e-flex e-con-boxed e-con e-parent\" data-id=\"6c7578c7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-71a8a242 elementor-widget elementor-widget-text-editor\" data-id=\"71a8a242\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h2><strong>YODA (Your Own Digital Assistant)<\/strong><\/h2><p><!-- \/wp:paragraph --><\/p><p><!-- wp:paragraph --><\/p><p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e62bc8a elementor-widget elementor-widget-image\" data-id=\"e62bc8a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"600\" height=\"300\" src=\"http:\/\/fleurendoua.com\/wp-content\/uploads\/2026\/04\/logo_SocieteGenerale_600x300.webp\" class=\"attachment-large size-large wp-image-119\" alt=\"\" srcset=\"http:\/\/fleurendoua.com\/wp-content\/uploads\/2026\/04\/logo_SocieteGenerale_600x300.webp 600w, http:\/\/fleurendoua.com\/wp-content\/uploads\/2026\/04\/logo_SocieteGenerale_600x300-300x150.webp 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7710eee e-flex e-con-boxed e-con e-parent\" data-id=\"7710eee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ad77088 e-con-full e-flex e-con e-child\" data-id=\"ad77088\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7751aab elementor-widget elementor-widget-text-editor\" data-id=\"7751aab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div id=\"comp-ky17r1ma\" class=\"comp-ky17r1ma SPY_vo\"><div class=\"\" data-mesh-id=\"comp-ky17r1mainlineContent\" data-testid=\"inline-content\"><div data-mesh-id=\"comp-ky17r1mainlineContent-gridContainer\" data-testid=\"mesh-container-content\"><div id=\"comp-ky17r1n2\" class=\"ku3DBC zQ9jDz qvSjx3 Vq6kJx comp-ky17r1n2 wixui-rich-text\" data-testid=\"richTextElement\"><h3 class=\"font_5 wixui-rich-text__text\"><span class=\"wixui-rich-text__text\">The purpose<\/span><\/h3><\/div><div id=\"comp-ky17r1n41\" class=\"ku3DBC zQ9jDz qvSjx3 Vq6kJx comp-ky17r1n41 wixui-rich-text\" data-testid=\"richTextElement\"><ul class=\"font_8 wixui-rich-text__text\"><li class=\"wixui-rich-text__text\"><p class=\"font_8 wixui-rich-text__text\">Develop an expertise in the chatbot domain<\/p><\/li><li class=\"wixui-rich-text__text\"><p class=\"font_8 wixui-rich-text__text\">To be identified as the ones that advise for chatbotsprojects all over the Group\u00a0<\/p><\/li><\/ul><\/div><\/div><\/div><\/div><div id=\"comp-ky17rqie\" class=\"comp-ky17rqie SPY_vo\"><div class=\"\" data-mesh-id=\"comp-ky17rqieinlineContent\" data-testid=\"inline-content\"><div data-mesh-id=\"comp-ky17rqieinlineContent-gridContainer\" data-testid=\"mesh-container-content\"><div id=\"comp-ky17rqj71\" class=\"ku3DBC zQ9jDz qvSjx3 Vq6kJx comp-ky17rqj71 wixui-rich-text\" data-testid=\"richTextElement\"><h3 class=\"font_5 wixui-rich-text__text\"><span class=\"wixui-rich-text__text\">The missions<\/span><\/h3><\/div><div id=\"comp-ky17rqj84\" class=\"ku3DBC zQ9jDz qvSjx3 Vq6kJx comp-ky17rqj84 wixui-rich-text\" data-testid=\"richTextElement\"><ul class=\"font_8 wixui-rich-text__text\"><li class=\"wixui-rich-text__text\"><p class=\"font_8 wixui-rich-text__text\">Provide a relevant and stable chatbot production service<\/p><\/li><li class=\"wixui-rich-text__text\"><p class=\"font_8 wixui-rich-text__text\">Detect and qualify the needs of Societe Generale business \/ partners\u00a0<\/p><\/li><li class=\"wixui-rich-text__text\"><p class=\"font_8 wixui-rich-text__text\">Ensure synergies with other entities working on chatbots projects\u00a0<\/p><\/li><\/ul><\/div><\/div><\/div><\/div><div id=\"comp-ky17s09j\" class=\"comp-ky17s09j SPY_vo\"><div class=\"\" data-mesh-id=\"comp-ky17s09jinlineContent\" data-testid=\"inline-content\"><div data-mesh-id=\"comp-ky17s09jinlineContent-gridContainer\" data-testid=\"mesh-container-content\"><div id=\"comp-ky17s0ar\" class=\"ku3DBC zQ9jDz qvSjx3 Vq6kJx comp-ky17s0ar wixui-rich-text\" data-testid=\"richTextElement\"><h3 class=\"font_5 wixui-rich-text__text\"><span class=\"wixui-rich-text__text\">The story<\/span><\/h3><\/div><div id=\"comp-ky17s0at\" class=\"ku3DBC zQ9jDz qvSjx3 Vq6kJx comp-ky17s0at wixui-rich-text\" data-testid=\"richTextElement\"><ul class=\"font_8 wixui-rich-text__text\"><li class=\"wixui-rich-text__text\"><p class=\"font_8 wixui-rich-text__text\">YODA ( Your Own Digital Assistant) is a chatbot based on the transversal knowledge which has value\u00a0 for all the Societe Generale collaborators<\/p><\/li><li class=\"wixui-rich-text__text\"><p class=\"font_8 wixui-rich-text__text\">The content is from different BU \/ SUs and it is accessible through various internals portals<\/p><\/li><\/ul><\/div><\/div><\/div><\/div><div id=\"comp-m0llc9tq\" class=\"comp-m0llc9tq SPY_vo\"><div class=\"\" data-mesh-id=\"comp-m0llc9tqinlineContent\" data-testid=\"inline-content\"><div data-mesh-id=\"comp-m0llc9tqinlineContent-gridContainer\" data-testid=\"mesh-container-content\"><div id=\"comp-m0llc9up\" class=\"ku3DBC zQ9jDz qvSjx3 Vq6kJx comp-m0llc9up wixui-rich-text\" data-testid=\"richTextElement\">\u00a0<\/div><div id=\"comp-m0llc9ut\" class=\"ku3DBC zQ9jDz qvSjx3 Vq6kJx comp-m0llc9ut wixui-rich-text\" data-testid=\"richTextElement\">\u00a0<\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e049413 e-con-full e-flex e-con e-child\" data-id=\"e049413\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-865c737 elementor-widget elementor-widget-image\" data-id=\"865c737\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"292\" height=\"447\" src=\"http:\/\/fleurendoua.com\/wp-content\/uploads\/2026\/04\/af2fc5_f7fc515be62a4ad7aa9eb67965d97108mv2.png\" class=\"attachment-large size-large wp-image-170\" alt=\"\" srcset=\"http:\/\/fleurendoua.com\/wp-content\/uploads\/2026\/04\/af2fc5_f7fc515be62a4ad7aa9eb67965d97108mv2.png 292w, http:\/\/fleurendoua.com\/wp-content\/uploads\/2026\/04\/af2fc5_f7fc515be62a4ad7aa9eb67965d97108mv2-196x300.png 196w\" sizes=\"(max-width: 292px) 100vw, 292px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f506954 e-flex e-con-boxed e-con e-parent\" data-id=\"f506954\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b3d8edd e-con-full e-flex e-con e-child\" data-id=\"b3d8edd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-da8a53b elementor-widget elementor-widget-text-editor\" data-id=\"da8a53b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div id=\"comp-ky17r1ma\" class=\"comp-ky17r1ma SPY_vo\"><div class=\"\" data-mesh-id=\"comp-ky17r1mainlineContent\" data-testid=\"inline-content\"><div data-mesh-id=\"comp-ky17r1mainlineContent-gridContainer\" data-testid=\"mesh-container-content\"><div id=\"comp-ky17r1n2\" class=\"ku3DBC zQ9jDz qvSjx3 Vq6kJx comp-ky17r1n2 wixui-rich-text\" data-testid=\"richTextElement\"><div id=\"comp-m0llc9tq\" class=\"comp-m0llc9tq SPY_vo\"><div class=\"\" data-mesh-id=\"comp-m0llc9tqinlineContent\" data-testid=\"inline-content\"><div data-mesh-id=\"comp-m0llc9tqinlineContent-gridContainer\" data-testid=\"mesh-container-content\"><div id=\"comp-m0llc9up\" class=\"ku3DBC zQ9jDz qvSjx3 Vq6kJx comp-m0llc9up wixui-rich-text\" data-testid=\"richTextElement\"><h3 class=\"font_5 wixui-rich-text__text\"><span class=\"wixui-rich-text__text\">The results<\/span><\/h3><\/div><div id=\"comp-m0llc9ut\" class=\"ku3DBC zQ9jDz qvSjx3 Vq6kJx comp-m0llc9ut wixui-rich-text\" data-testid=\"richTextElement\"><ul class=\"font_8 wixui-rich-text__text\"><li class=\"wixui-rich-text__text\"><p class=\"font_8 wixui-rich-text__text\">11 chatbots delivered\u00a0<\/p><\/li><li class=\"wixui-rich-text__text\"><p class=\"font_8 wixui-rich-text__text\"><span class=\"wixui-rich-text__text\">4559 users per month\u00a0<\/span><\/p><\/li><li class=\"wixui-rich-text__text\"><p class=\"font_8 wixui-rich-text__text\">57% satisfaction rate\u00a0<\/p><\/li><li class=\"wixui-rich-text__text\"><p class=\"font_8 wixui-rich-text__text\">2800 interactions per month\u00a0<\/p><\/li><\/ul><\/div><\/div><\/div><\/div><div id=\"comp-m0llcvew\" class=\"comp-m0llcvew SPY_vo\"><div class=\"\" data-mesh-id=\"comp-m0llcvewinlineContent\" data-testid=\"inline-content\"><div data-mesh-id=\"comp-m0llcvewinlineContent-gridContainer\" data-testid=\"mesh-container-content\"><div id=\"comp-m0llcvfs\" class=\"ku3DBC zQ9jDz qvSjx3 Vq6kJx comp-m0llcvfs wixui-rich-text\" data-testid=\"richTextElement\"><h3 class=\"font_5 wixui-rich-text__text\"><span class=\"wixui-rich-text__text\">My role\u00a0<\/span><\/h3><\/div><div id=\"comp-m0llcvfu\" class=\"ku3DBC zQ9jDz qvSjx3 Vq6kJx comp-m0llcvfu wixui-rich-text\" data-testid=\"richTextElement\"><ul class=\"font_8 wixui-rich-text__text\"><li class=\"wixui-rich-text__text\"><p class=\"font_8 wixui-rich-text__text\">Led the product lifecycle and business development of the internal chatbot &lsquo;YODA &#8211; Your Own Digital Assistant\u2019<\/p><\/li><li class=\"wixui-rich-text__text\"><p class=\"font_8 wixui-rich-text__text\">Supporting the Head of CoE in setting up the Chatbot service offer<\/p><\/li><li class=\"wixui-rich-text__text\"><p class=\"font_8 wixui-rich-text__text\">Reinforcement of the Chatbot Expertise Center&rsquo;s project management and sales force<\/p><\/li><li class=\"wixui-rich-text__text\"><p class=\"font_8 wixui-rich-text__text\">Maintained the product\u2019s backlog through prioritization, wrote user stories for features optimization and monitored tests<\/p><\/li><li class=\"wixui-rich-text__text\"><p class=\"font_8 wixui-rich-text__text\">Managed developers\u2019 team of 10 persons in France and India<\/p><\/li><li class=\"wixui-rich-text__text\"><p class=\"font_8 wixui-rich-text__text\">Conducted the business development of the service offer: +10 new clients in 6 departments<\/p><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8ebc0cb e-con-full e-flex e-con e-child\" data-id=\"8ebc0cb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element 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data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"292\" height=\"447\" src=\"http:\/\/fleurendoua.com\/wp-content\/uploads\/2026\/04\/af2fc5_1b7e9392f59a46a88b34d60808b89492mv2.png\" class=\"attachment-large size-large wp-image-172\" alt=\"\" srcset=\"http:\/\/fleurendoua.com\/wp-content\/uploads\/2026\/04\/af2fc5_1b7e9392f59a46a88b34d60808b89492mv2.png 292w, http:\/\/fleurendoua.com\/wp-content\/uploads\/2026\/04\/af2fc5_1b7e9392f59a46a88b34d60808b89492mv2-196x300.png 196w\" sizes=\"(max-width: 292px) 100vw, 292px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>YODA (Your Own Digital Assistant) The purpose Develop an expertise in the chatbot domain To be identified as the ones [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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